The beauty of a direct-to-consumer supply chain

Streamlining the supply chain makes a lot of sense, as a simpler supply chain means reduced costs for retailers. When you purchase equipment directly from an IT vendor, those lower costs get passed on to you, along with greater flexibility in terms of software specifications. Direct to consumer and direct feedback go hand in hand. If you have ways that you would like a product customized, being in touch with your supplier has its advantages. Electrone, for example, is very receptive to requests to alter the style and design of their products. A relationship with your supplier, versus having to go through a channel partner, can mean a world of difference in your ability to customize your order.

With Electrone, it means you can make last minute changes at the point of sale. It can let you have a lower EPoS terminal in some stores, and well-designed, stylish looking units in another. It also lets you acquire specific features in order to handle problems and separate yourself from the competition.

The clients can feel, rightly so, that his impact on the supplier is immediate and powerful. Testing out a few units at first, or getting them on short notice, is no big deal for suppliers who own their manufacturing.

Bottom line: Being close to the production line means frustrating waits are kept to a minimum. Electrone’s streamlined technology supply chain offers you better service, higher customer satisfaction, and lets you easily differentiate your brand.

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The ultimate trackball

trackball

 

 

 

 

 

 

 

Electrone’s military grade trackballs offer the precision that no other competitor can: guaranteed performance in the most demanding of military environments. Complete with three integrated military grade micro switches, this is the trackball of choice for high end military projects.

Why use a trackball instead of a mouse? For starters, trackballs allow for effortless, smoothly controlled handling to navigate any screen and each size can be panel mountable. Plus, trackballs provide greater shock and vibration resistance, which is of utmost importance when conditions are erratic.

Developed through close collaboration with a Military System manufacturer, Electrone’s F60 military trackball meets the specific requirements of military grade equipment. Many military clients have found the trackball an excellent fit for artillery hunting equipment and other radar modules. Versatile, compatible with most keyboards, and panel mountable, the trackballs come in three sizes, with a fourth model available for medical use. Custom connection options can also be made available by request. For precision, ease, and reliability, it’s worth exploring all that trackballs offer.

When speed is at a premium

Most call centers are quick to invest in any new technology that promises to improve agent productivity. Electrone’s 150 keyboard is a perfect fit for the relentless pace of call centers: it reduces repetitive keyboard strokes and maximizes efficiency. Designed with the needs of call centers as the uppermost priority, the 150 has numerous features that dovetail perfectly to suit daily operations.

Here are some of the stand-out capabilities of the 150 keyboard:

  •  Standard USB port with secondary keyboard port passthrough, USB
  • Up to 150 programmable keys
  • Key switches rated at 1,000,000 cycles of operation
  • Removable transparent key tops to enable labeling
  • Powder-coated metal enclosure
  • 12-month limited warranty
  • Various language layouts

Armed with these features, employees can handle the volume and pace of a typical call center with relative ease. Functionality streamlines the job, letting employees concentrate on the caller, not computer glitches.

 

The key to productivity may be in the keyboard

What does improving the working environment mean to you? At Google, it means free food in the cafeteria, and subsidized massages. At Electrone, it means supplying the best keyboard you can afford—the 150 keyboard is worth the added investment.

Several studies have shown that humans have strong reactions to design. This is not an intellectual response—our reactions to things we touch, drive, and operate occur on a visceral level. Good design, it has been shown, can increase creativity, motivation, and productivity. Thus a user-friendly keyboard, the call center’s primary tool, can have a dramatic impact. With all the design perks and programmability of Electrone’s 150 keyboard, employees are empowered to be both fast and thorough.

Employees want to feel valued and they want to look forward to coming to a work environment that is comfortable. Take a hard look at the technology you’re utilizing, and whether it is something the employee has to fight against or flow with. If your keyboard has flexibility, intuitive key placement, and eases the strain of repetitive actions, you’ve made huge strides toward employee satisfaction.

Boost efficiency, ease strain—the 150 keyboard does it all

Working at a call center is hectic, fast-paced, and repetitive. Your equipment should make your job easier, not harder. Enter Electrone Americas 150 keyboard. Designed in response to call center and related industries need for pre-programmable key actions, the 150 has up to 150 user-programmable keys. Added benefits are particularly useful for call centers, such as illuminated keys, keys configured for specific software applications, color-coded options, and the potential for a built in LCD display.

And the final coup de grâce? The keys are arranged in logical groups of panels, making for a more intuitive selection and simpler navigation.

Our customers love the keyboard’s adaptability, ease of use and efficiency. It’s built for speed—perhaps the No. 1 priority of call centers. The keyboard accelerates the automation of any user application requiring standard forms or a relational database. With its key switches rated at 1,000, 000 cycles of operation and various language layouts, you don’t want to settle for anything less.